Refund Policy

Its a known fact that there is no consistent Admission schedule followed by college in the country. While some College start taking admissions for next session as early as June, there are others who wait till the end of October. In such a scenario, what happens when you have paid admission fees to one college initially and later your child gets admission to a far superior college of choice. What happens if you as parents switch to a different city for job after completing admission process in first college. You would want to pursue refunds of the admission fee paid to the first collage. Won’t you? However, in reality, many parents go by the first school’s rule book and either forfeit entire or a portion of fees paid to the first college or deprive themselves of admissions to the college of preferred choice. The parents generally feel that School admissions and fees refund never go hand in hand but that is not true.

There are no clear instructions from curriculum boards or Directorate of Education for refund of admission fees once paid. Only in case of up, it is written in rule book  of DoE that entire fees (admission fees usually consist of components like One time Admission fees, Caution/Security Money, Development charges/Annual charges) has to be refunded within one month of being paid. The College are allowed to retain only marginal amount as processing charges. But then, one would say it is because the admission schedule in all College in UP is fixed and coincide with each other.

In year 2009,  the University Grants Commission (UGC) and the All India Council for Technical Education issued public notices and circulars condemning such practices and instructed the institutions to refund the fee collected from the parents. However, both UGC and AICTE are meant for UG colleges and have no control over schools.

Till 2011, most of the consumer courts had given judgments in favor of complainants (parents). However, in 2011, the Apex Supreme Court passed a judgment which held that Education is not a service hence student was not a consumer. As a result, consumer court complaints from parents were not being accepted at consumer courts (district). However, in 2016, Maharashtra state commission differentiated services offered by schools. Post this, many district forums have cited this case for passing orders in favor of parents.